Life is full of surprises, and it is a good idea to reflect and learn about the way we deal with daily conflicts.
This week has been the most demanding, challenging, yet the best learning experience for me. I had to deal with conflicts on the job, meet deadlines, and still managed to have a good attitude towards it all.
I am a cooperative negotiator style, and try to negotiate effectively by trying to meet the needs of all parties involved. Unfortunately, it is impossible to please everyone since we have different opinions on the definition of effective negotiation. According to author Gerald R. Williams, effective negotiation can either be the ones who gets the most money for their clients, the one whose clients are most satisfied, the ones where both sides are the most satisfied, or the ones who came closest to totally destroying the other side.(p 155)
The bottom line is that humans interpret conflicts resolutions as either positive or negative. In my opinion, conflict resolutions are great opportunities to learn more about each other. Our attitudes does play a big role on what is effective negotiation. Are we optimistic or pessimistic? Do we see a glass as half empty or half full?
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